Travel Assistant

Deadline: 3 September 2023 - Job Code: 10.2.17

The Organization of the Petroleum Exporting Countries (OPEC) has a vacancy based in Vienna, Austria, for Travel Assistant in the Administration & IT Services Department.

Main Responsibilities

  • Arranges reservations, calculates fares, reschedules and confirms flights for official missions, home leave and education grant travel
  • Provides flight information, airlines options, and services as required
  • Arranges airfreight and excess luggage shipments and assists in matters of damaged/lost luggage, tickets etc.                          
  • Provides administrative services for installation of new staff regarding refunds of ticket and transport of personal effects
  • Provides administrative services for removals upon termination of service
  • Carries out any other tasks assigned by the relevant superiors as pertain to his/her background, qualifications and position.

Requirements and Work Experience

  • Vocational training
  • 5 years of experience in travel agencies and/or airlines as ticketing and reservation agent

Skills and Knowledge

  • Hands-on experience in travel reservation, ticketing, hotel reservation and bookings, visa issuing, airport and VIP services
  • Hands-on experience in operating all airline reservation systems at latest Microsoft version
  • Advanced certificate in Global Distribution System (GDS) and experience in IATA system
  • Communication & interpersonal skills
  • Customer service orientation
  • Initiative and integrity
  • Proficiency in written and spoken English; German an asset


Monthly basic salary of (€3,660 x 12 per year), with tax-free benefits and six-week annual leave.


Applicants should please complete the form called “Application Form” which may be downloaded from our homepage ( and send it to:

Finance & Human Resources Department
Helferstorferstrasse 17
A-1010 Vienna – AUSTRIA
Or email: [email protected]

Online applicants should quote “Job Code 10.2.17” in the “Subject” field. An automatic reply will be sent to confirm the successful submission of the documents.

The deadline for receipt of applications is 3 September 2023. Acknowledgements will only be sent to short-listed candidates.