Head, Administration and IT Services Department

Deadline: 15 August 2021 - Job Code: 10.1.01

Within the Support Services Division, the Administration and IT Services Department coordinates all matters pertaining to administering and providing services to the Secretariat including managing the building and its offices; and to handle office services, conference services, travel, documents and visa; communication and logistics; office supplies and documentation; security; safety and parking; and to furnish IT infrastructure facilities and support.

Objective of Position

The Head plans, organizes, coordinates manage and evaluate the work of the Administration and IT Services Department in accordance with the approved medium term and annual work programmes and budget of the Department so as to optimize its support to the Secretariat in achieving its overall objectives.

Main Responsibilities

1- Plans, organizes, coordinates, manages and evaluates the work in the Administration & IT Services Department by providing services to the Secretariat relating to:

  • the building, offices and the residence
  • procurement, office supplies and printing services
  • travel, hotel, visa arrangements, removal of personal effects, legitimation cards, license plates;
  • logistics for all meetings and entertainment functions;
  • transportation, inter-office mail delivery and kitchen services;
  • security, safety and parking;
  • computer network facilities: email, internet, printing
  • telecommunication system

2- Works closely with 1) Data Services Department, IT Development to ensure that adequate hardware and software are implemented for the smooth functioning of their programs, and 2) Finance & HR Department to liaise the smooth transition of incoming/outgoing staff.

3- Ensures full responses to requests by the Conference, Board of Governors and standing committees for studies and special reports relevant to the work program of the Department.

4- Arranges presentations at relevant OPEC meetings and international forums representing the Secretariat as required.

5- Develops and maintains networks with external experts and institutions in fields relating to the work of the Department.

6- Keeps the Director, Support Services Division fully informed on all aspects of the work of the Department, and draws his/her attention to important analyses performed by it.

7- Evaluates the performance of the staff of the Department, and recommends to the Director, Support Services Division of staff development, salary increase, promotion and separations as appropriate.

8- Ensures that the staff of the Department receive the supervision and guidance necessary to broaden and deepen their skills and continuously improve their performance.

9- Prepares the annual budget for the Department

10- Carries out any other tasks assigned to him/her by the Director, Support Services Division.

Required Competencies and Qualifications


  1. Advanced University degree in Business Administration or equivalent subject
  2. PhD preferred

Work Experience:

  1. University degree: 12 years with a minimum of 4 years in a managerial position, preferably at large national, regional, or international institutions
  2. PhD: 10 years

Training Specializations:

  1. Office Administration
  2. Computer Facility Scheduling and Operations
  3. Professional Management & Leadership


  1. Managerial & leadership skills
  2. Communication skills
  3. Decision making skills
  4. Strategic orientation
  5. Analytical skills
  6. Presentation skills
  7. Interpersonal skills
  8. Customer service orientation
  9. Negotiation skills
  10. Initiative and integrity

Language: English

Status and Benefits

Members of the Secretariat are international employees whose responsibilities are not national but exclusively international. In carrying out their functions they have to demonstrate the personal qualities expected of international employees such as integrity, independence and impartiality.

The post is at grade B reporting to the Director, Support Services Division. The compensation package, including expatriate benefits, is commensurate with the level of the post.


Applicants must be nationals of Member Countries of OPEC and should not be older than 58 years.

Applicants are requested to fill in an application form which can be downloaded from the OPEC website.

In order for applications to be considered, they must reach the OPEC Secretariat through the relevant Governor not later than 15 August 2021.